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Privacy & Policy

1. Information We Collect

We collect personal information from customers when they:

  • Request a quote or book a service

  • Contact us via email, phone, or website forms

  • Engage with our website (cookies, analytics)

Collected information may include:

  • Name

  • Address (pickup location)

  • Phone number

  • Email address​

  • Service details and preferences

2. How We Use Your Information

We use your information to:

  • Provide junk removal , moving and related services

  • Contact you with quotes, confirmations, or updates

  • Improve our services and customer experience

  • Send promotional or service-related communications (only with your consent)

3. Information Sharing

We do not sell or rent your personal information.
We may share it with:

  • Service providers (payment processors, CRM tools)

4. Data Security

We take reasonable steps to protect your data using secure technologies and restrict access to authorized personnel only.

5. Cookies & Tracking

Our website may use cookies and third-party tracking (e.g., Google Analytics) to monitor website performance and user engagement.

6. Your Rights

You may request:

  • Access to your personal data

  • Corrections to inaccurate data

  • Deletion of your data (subject to legal obligations)

Terms of Service

1. Services Provided

We offer junk removal, moving and delivery services to residential and commercial customers. Service availability may vary by location.

2. Scheduling & Cancellation

  • Appointments must be scheduled in advance.

  • Cancellations should be made at least 24 hours before the scheduled time to avoid fees.

3. Pricing & Payment

  • Pricing is based on volume, labor, and disposal costs.

  • All quotes are estimates until the job is assessed in person.

  • Payment is due upon completion unless otherwise agreed.

4. Customer Responsibilities

  • Provide accurate access and service details.

  • Ensure the area is safe and accessible.

  • Remove hazardous or prohibited items unless prior arrangements are made.

5. Limitation of Liability

We are not liable for:

  • Damages caused by pre-existing conditions

  • Delays due to unforeseen circumstances

  • Items not clearly marked for removal

6. Modifications

We reserve the right to update our Privacy Policy and Terms at any time. Updates will be posted on our website with the effective date

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