F. A . QS

 

F.A.Q Junk removal 

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1. What types of junk do you remove?

We remove almost anything, including furniture, appliances, electronics, yard waste, construction debris, household junk, and more. If you're unsure whether we can take something, just give us a call!

2. How does junk removal work?

• Step 1: You contact us for a free estimate.

• Step 2: We schedule a convenient time to come and assess your junk.

• Step 3: Our team will arrive, provide a final price, and, once you approve, we’ll haul it away on the spot.

3. How much does junk removal cost?

Pricing is based on the amount and type of junk being removed. We offer upfront pricing with no hidden fees. We provide a free, no-obligation estimate to ensure you know exactly what to expect.

4. Do you offer same-day junk removal?

Yes! We offer same-day service in most areas. Just let us know when you need us, and we’ll do our best to accommodate.

5. What happens to the junk you remove?

We prioritize eco-friendly disposal. Whenever possible, we recycle or donate items to reduce landfill waste. If items can’t be reused, they are disposed of in an environmentally responsible manner.

6. Do I need to be home for junk removal?

While it’s ideal to be home to answer any questions, it’s not necessary. As long as we can access the items, you can arrange for us to pick up your junk when it’s convenient for you.

7. What can’t you remove?

We cannot remove hazardous materials, chemicals, biohazardous waste, or things like tires, paint, or asbestos. If you're unsure whether we can take something, please ask.

8. How do I schedule junk removal?

You can schedule a junk removal appointment by calling us or booking online. Simply let us know the date and time that works for you, and we’ll handle the rest.

9. Do you offer discounts for large clean-outs?

Yes! For large or ongoing junk removal projects (like estate cleanouts, office clearances, or large home renovations), we can offer discounted rates. Contact us to discuss your project in more detail.

10. How soon can you come to remove my junk?

We typically offer same-day or next-day service depending on availability. Contact us to check our schedule.

11. Do you charge by weight or volume?

We charge based on the volume your junk takes up in our truck. You'll get a fair price based on how much space your junk uses, so no need to worry about weight.

12. What payment methods do you accept?

We accept cash, credit/debit cards, and other digital payment options for your convenience.

13 . Wchich area are you serving ?

We offering Junk removal , Moving and Delivery service in edmonton (YEG) and surrounding areas

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F.A.Q Moving

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1. What areas do you serve?
We provide local and long-distance moving services. Please contact us to confirm availability in your area.

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2. What types of moves do you handle?
We handle residential, commercial, apartment, condo, office, and senior moves. We also offer single-item moves and internal rearrangements.

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3. Do you offer packing and unpacking services?
Yes, we offer full-service packing, partial packing, and unpacking services. We can also provide packing materials like boxes, tape, and bubble wrap.

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4. Are you licensed and insured?
Absolutely. We are fully licensed and insured to protect your belongings during the entire moving process.

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5. How are moving costs calculated?
Moving costs depend on the size of your move, distance, time required, and any additional services (like packing or storage). We offer free estimates with no obligation.

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6. How far in advance should I book my move?
We recommend booking at least 2–4 weeks in advance, especially during busy seasons. However, we do our best to accommodate last-minute moves.

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7. Will you move heavy or specialty items (e.g., pianos, safes)?
Yes, we move large and specialty items. Please let us know in advance so we can prepare the right equipment and crew.

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8. What items can’t be moved?
We cannot transport hazardous materials, flammable liquids, explosives, or perishable foods. We’ll provide a full list of restricted items upon request.

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9. Do I need to be present during the move?
Yes, someone must be present to sign paperwork, answer questions, and give access to the property. You can assign someone if you’re unavailable.

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10. What happens if something is damaged during the move?
While we take every precaution, accidents can happen. If any item is damaged, please report it immediately. We’ll work with you to file a claim and resolve the issue promptly.

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